2021年10月31日離開上海迪士尼樂園之賓客須接受檢測，上海迪士尼樂園和迪士尼小鎮將於2021年11月1日和2日（週一和週二）暫時關閉

賓客離開樂園時，須接受核酸檢測（照片由讀者提供）

根據內地傳媒報道，杭州市蕭山區於今日下午出現一宗確診新型肺炎的病例。由於確診人士曾於2021年10月30日約下午6時30分前往上海迪士尼樂園遊玩，因應相關情況，上海迪士尼度假區於今天（10月31日）下午在官網宣佈即時停止入場，賓客離開樂園時，須接受核酸檢測。

To cooperate with the pandemic investigation in other provinces and cities, we have temporarily suspended entry into Shanghai Disneyland and Disneytown, and some attractions inside the park will also temporarily stop operating. Outdoor entertainment will continue as scheduled. Guests who are inside the park are reminded to strictly comply with pandemic prevention measures including wearing a mask and maintaining social distance at all times.

Guests will be required to undergo nucleic acid testing at the exit when leaving the resort, and follow Centre for Disease Control guidance.

We apologize for the inconvenience and will provide information on ticket refund and exchanges for all guests impacted. Thank you for your cooperation.

Shanghai Disney Resort
October 31, 2021

上海迪士尼度假區於同日晚上公佈，上海迪士尼樂園和迪士尼小鎮須於2021年11月1日和2日暫時關閉，以配合上海市疫情防控工作。

根據疫情防控要求，上海迪士尼樂園和迪士尼小鎮將於2021年11月1日和2日（週一和周二）暫時關閉。恢復運營時間一旦明確，我們將及時告知。

對於在此期間受到影響的各位遊客，我們深表歉意！度假區製訂了相關票務的退改細則，請大家知悉。

再次感謝你的理解和支持，期盼不久與你重逢！

上海迪士尼度假區
2021年10月31日

In order to follow the requirement of pandemic prevention and control, Shanghai Disneyland and Disneytown will be closed on Monday and Tuesday, November 1-2, 2021. We will notify guests as soon as we have a confirmed date to resume operations.

We apologize for the inconvenience and will provide refund or exchange for all guests impacted during this period.

Thank you for your understanding and cooperation!

Shanghai Disney Resort
October 31, 2021

票務安排：

關於2021年10月31日至11月2日樂園門票

持有2021年10月31日和/或11月1日和/或11月2日的上海迪士尼樂園門票的遊客，可以在未來六個月內（即針對持有2021年10月31日門票的遊客為2022年4月30日之前，含該日；針對持有2021年11月1日門票的遊客為2022年5月1日之前，含該日；針對持有2021年11月2日門票的遊客為2022年5月2日之前，含該日）任選一天到訪上海迪士尼樂園。到訪時，遊客可以在樂園入口閘機處出示在購買2021年10月31日和/或11月1日和/或11月2日樂園門票時所使用的身份證或者旅行證件原件，換取當日門票，無需提前預約*。持有兩日票的遊客，請持購票時所使用的身份證或者旅行證件原件前往位於上海迪士尼樂園主入口外的遊客服務中心，換取當日門票。

如因故在未來六個月內無法到訪的遊客，可以進行退款。通過上海迪士尼度假區官方網站、App、微信公眾號、上海迪士尼度假區預訂服務中心、度假區飛豬官方旗艦店或京東官方旗艦店購買門票的遊客，可以通過上海迪士尼度假區官方App提交退票申請，退款將於45個工作日內返回原付款賬戶。通過其他官方渠道購買門票的遊客，請聯繫原門票購買渠道進行退款，或參照本通知末的指引進行諮詢。

For Park Tickets for October 31 to November 2, 2021

Guests with tickets to visit Shanghai Disneyland on October 31 and/or November 1 and/or November 2, 2021 may choose to visit the park on any other day within the next six months (by April 30, 2022 inclusive with respect to park tickets for October 31, 2021; by May 1, 2022 inclusive with respect to park tickets for November 1, 2021; and by May 2, 2022 inclusive with respect to park tickets for November 2, 2021). Your tickets can be redeemed at the park entrance turnstiles with the original Government Identity Card or Travel Document that was used to purchase your tickets for October 31 and/or November 1 and/or November 2, 2021 on the day of your next visit, and reservation will not be required*. For guests with two-day tickets, please proceed to the Guest Services windows located outside the turnstiles of Shanghai Disneyland’s Main Entrance with your original Government Identity Card or Travel Document on the day of your next visit.

If you cannot visit the park in the next six months, you can obtain a refund. For guests who have purchased their tickets through the Shanghai Disney Resort Official Website, App, WeChat Account, the Resort Reservation Center, the Resort Official Fliggy Flagship Store or Official Jingdong Flagship Store, you can request a refund through the resort’s official app, and you will obtain the refund through the original purchase channel within 45 working days. For guests who have purchased the tickets through other official channels, please contact the original ticket purchase channel to request a refund, or follow the instructions at the end of this notice.